To cater highest level of voice quality, NovoTel is connected via multiple STM-1 based TDM circuits with local operators in Bangladesh. For international connectivity multiple STM-1 links through SEA-ME-WE-4 submarine cable have been ensured using both IP (SIP & H.323) & TDM circuits, to maintain QoS commitment

• 24 x 7 NOC with skilled support personnel.
• NGN Class 4 architecture.
• Support for SIP, H.323 and TDM based interconnects with protocol & codec conversion facility.
• Billing system from INTEC - a world leader in Interconnect Billing.
• Redundant transmission link using VSAT.
• Network security ensured against network anomalies and DoS attacks.